Shipping Policy for SPKT Sweets
At SPKT Sweets, we strive to deliver our products promptly and efficiently, ensuring they reach you fresh and in excellent condition. This Shipping Policy outlines our delivery methods, timelines, charges, and related procedures.
1. Delivery Locations
SPKT Sweets currently offers shipping across select regions in India. We are continually expanding our delivery network to reach more customers.
2. Processing Time
- Order Processing: Orders are processed within 1-2 business days after payment confirmation. Orders placed after 5:00 PM or on weekends and holidays will be processed on the next business day.
- Order Changes: For changes in orders, please contact us promptly. Once an order is processed, changes may not be possible.
3. Delivery Timeframe
- Standard Delivery: Delivery usually takes 3-5 business days, depending on the location and distance from our facility.
- Expedited Delivery: For select locations, we offer expedited delivery options. Delivery times and charges will be shown at checkout for qualifying addresses.
4. Shipping Charges
- Free Door Delivery: We offer free door delivery for orders meeting a minimum purchase requirement or within select areas. If eligible, the option will automatically apply at checkout.
- Shipping Fees: For orders below the minimum amount, a nominal shipping fee may be added. This fee is calculated based on the destination and total order weight.
5. Tracking Your Order
Once your order is dispatched, you will receive an email confirmation with a tracking number, allowing you to track your package.
6. Delivery Issues
- Failed Delivery Attempts: If our delivery partner cannot deliver your order due to an incorrect address or recipient unavailability, they may attempt redelivery, or the package may be held at a local facility.
- Damaged or Delayed Shipments: If your order arrives damaged or is delayed beyond the estimated delivery date, please contact our customer support team at customercare@spktsweets.in.
7. International Shipping
Currently, SPKT Sweets does not offer international shipping. We are working on expanding our service range and will announce any updates on our website.
8. Contact Us
For questions or assistance with your order, please contact us at customercare@spktsweets.in.